All surgical candidates must be aware of the following policies and procedures regarding the cancellation, scheduling and/or rescheduling of surgical appointments.
If you have chosen to permanently cancel your surgical procedure at any time, there will be a cancellation fee of $400, unless you ALREADY received medical services. Examples of medical services include, but are not limited to, the following: laboratory work, doctor evaluation and/or consultation, and pre-operative procedures. In the case that medical services have been rendered, the cancellation fee is $850.
If a procedure is cancelled and/or rescheduled by the center or the doctor THE DAY BEFORE SURGERY OR/AND SURGERY DATE as a result of the patient's failure to disclose a medical condition/history or the patient fails to follow instructions in preparation for surgery, positive drug test, positive nicotine test, positive pregnancy test preventing the scheduled surgery from taking place, there will be a CANCELLATION fee in the amount of $1,500 to cover surgeon and anesthesiology cancelation fee.
If you decide to permanently cancel your procedure and request a refund, refund request shall be made by e-mail firstname.lastname@example.org or by calling (305) 501-6000.
In the event that a refund is requested; it may take up to 30 days to process and issue your refund.
Your care and satisfaction are very important to us and we want to make sure your experience with us is a pleasant one. Thank you for choosing Avana Plastic Surgery.